Head of Access Services: Pace University, New York, NY

ABOUT PACE UNIVERSITY:
For more than 100 years Pace University has been preparing students to become leaders in their fields by providing an education that combines exceptional academics with professional experience and the New York advantage. Pace has campuses in New York City and Westchester County. A private metropolitan university, Pace enrolls nearly 13,000 students in bachelor’s, master’s, and doctoral programs in the Dyson College of Arts and Sciences, Lienhard School of Nursing, Lubin School of Business, School of Education, School of Law, and Seidenberg School of Computer Science and Information Systems.

POSITION: Head of Access Services

LOCATION: Pace University’s Birnbaum Library at 1 Pace Plaza New York, NY 10038

BASIC FUNCTION:
Manage and direct daily activities and the supervision of staff of the following administrative units: circulation, interlibrary loan/document delivery, collection maintenance. In conjunction with unit supervisors, set policies, procedures, and guidelines for access services.
Organize, coordinate, and administer all functions, processes, and applications related to the library's integrated online circulation system, print and online reserves collection, interlibrary loan and document delivery, and collection maintenance; mediate difficult circulation problems with library patrons, especially with regard to overdue material, fines, lost books, etc.
Perform all aspects of traditional and electronic reference services.

HOURS:
Monday thru Friday 9:00 a.m. - 5:00 p.m.; occasional evening and weekend hours, as required

REQUIREMENTS:
• ALA-accredited MLS
• Working knowledge of Innovative Interfaces' Millenium online circulation system; OCLC, ILLad, ConnectNY, and RapidILL (non-returnable journal articles) interlibrary loan systems; commercial ILL/document delivery systems; prevailing and emerging technologies for electronic document delivery, copyright issues, and resource-sharing trends.
• Proficiency in use of III Millenium online circulation, electronic reserves (ERES), and University student records (Banner); facility with OCLC and other ILL systems, Windows and Internet applications
• 3- 5 years of progressively responsible and significant experience in academic library access services, including: circulation, interlibrary loan, collection maintenance
• Effective supervisory, organizational and project mangement skills and experience
• Working knowledge of print and electronic reference sources
• Commitment to principles of collegiality, user-centered services, and information literacy
• Excellent communications and interpersonal skills

Pace University is an Equal Employment and Affirmative Action Employer, committed to ensuring a diverse learning and working environment. Women and minorities are encouraged to apply.

We offer the resources of a private, nationally-ranked university, tuition waivers for family members and an attractive benefits and compensation package. Please visit careers.pace.edu and select Staff Positions to view this opportunity by its job title or Posting Number 0601002.