Harvey Cushing/John Hay Whitney Medical Library
Yale University
New Haven, CT
Rank: Librarian I-III
www.yale.edu/jobs
Schedule: Full-time (37.5 hours per week); Standard Work Week (M-F, 8:30-5:00)
THE UNIVERSITY AND THE LIBRARY
The Yale University Library, as one of the world's leading research libraries, collects, organizes, preserves, and provides access to and services for a rich and unique record of human thought and creativity. It fosters intellectual growth and is a highly valued partner in the teaching and research missions of Yale University and scholarly communities worldwide. A distinctive strength is its rich spectrum of resources, including more than 12.5 million volumes and information in all media, ranging from ancient papyri to early printed books to electronic databases. The Library is engaged in numerous digital initiatives designed to provide access to a full array of scholarly information. Housed in the Sterling Memorial Library and twenty school and departmental libraries, it employs a dynamic, diverse, and innovative staff of over 500 who have the opportunity to work with the highest caliber of faculty and students, participate on committees, and are involved in other areas of staff development. For additional information on the Yale University Library, please visit the Library's web site at http://www.library.yale.edu/.
Harvey Cushing/John Hay Whitney Medical LibraryThe Harvey Cushing / John Hay Whitney Medical Library, with a collection of 400,000 volumes and a wide range of state-of the art electronic services, serves the Yale Schools of Medicine, Public Health, Nursing, the Yale-New Haven Hospital, and other affiliated institutions of the Yale-New Haven Medical Center, as well as Yale College and the Yale Graduate School. Library staff works together as a team to provide responsive and effective information support to the Medical Center's missions of research, education, and patient care. There is a continuing effort in support of outreach, knowledge management, and technology to facilitate access to information from the library and remote locations.
POSITION DESCRIPTION
Reporting to the Deputy Director of Public Services, the Document Delivery Librarian manages all document delivery and interlibrary loan services for the Harvey Cushing/John Hay Whitney Medical Library. Develops goals and objectives related to all interlibrary borrowing and lending services, and oversees their implementation, evaluation, and revision. Develops new workflows and approaches to document delivery based on emerging delivery technologies and software. Supervises, trains, hires, and evaluates staff. Manages all billing and collection practices related to the office. Analyzes statistics and presents reports on request volume, fill rates and turnaround time, and copyright compliance. Interprets and complies with applicable national and regional regulations that pertain to document delivery and interlibrary loan services. Assists when necessary with the processing of requests.
As a member of the library’s Library Liaison and Personal Librarian programs, serves the information needs of selected departments and medical students in the Yale School of Medicine. Provides reference services to patrons at the library’s information desk. As a member of the Medical Library administrative team, actively participates in strategic planning and implementation, and works with other library staff members to further the overall goals of the Medical Library.
The Document Delivery office is a fast-paced, productivity-oriented, and customer-focused environment. The Medical Library participates in both the DOCLINE and OCLC library resource sharing networks, and utilizes the ILLiad interface. The office processes internal requests from faculty, staff and students for scans and copies from print sources shelved in the Medical Library. Last year the office filled 16,255 of 20,469 lending requests, 6,174 of 6,820 borrowing requests, and 2,652 of 2,876 requests from Yale patrons for internal scans. Document Delivery operations currently engages 4.5 FTEs.
RESPONSIBILITIES
Manages all document delivery and interlibrary loan services for the Harvey Cushing/John Hay Whitney Medical Library. Develops goals and objectives related to all interlibrary borrowing and lending services, and oversees their implementation, evaluation, and revision. Develops new workflows and approaches to document delivery based on emerging delivery technologies and software. Supervises, trains, hires, and evaluates staff. Manages all billing and collection practices related to the office. Analyzes statistics and presents reports on request volume, fill rates and turnaround time, and copyright compliance. Interprets and complies with applicable national and regional regulations that pertain to document delivery and interlibrary loan services. Assists when necessary with the processing of requests.
Provides reference services to patrons at the library’s information desk; participates in the Library Liaison and Personal Librarian programs, serving the information needs of selected departments and medical students in the Yale School of Medicine. Actively participates as a member of the Medical Library administrative team in strategic planning and implementation, and works with other library staff members to further the overall goals of the Medical Library. Contributes to the University Library and the School of Medicine planning activities, committees, and task forces and engages in campus, regional, and national professional organizations and collaborative activities. Expected to be professionally active and represents the Library and the University in the academic, scholarly, and professional community. May be required to assist with disaster recovery efforts. May be assigned to West Campus location in West Haven, CT.
QUALIFICATIONS
Master’s degree from an ALA-accredited program for library and information science. Appointment to the rank of Librarian II requires a minimum of two years of professional experience and demonstrated professional accomplishments appropriate to the rank, as well as ongoing engagement in professional development, research, or services. Appointment to the Librarian III rank requires at least five years of professional experience and demonstrated professional accomplishments appropriate to the rank.
Demonstrated leadership, organizational, and time management skills. Excellent interpersonal and communication skills. Proven ability to work collegially, cooperatively, and independently in a fast-paced team environment, within a diverse, complex, and rapidly changing organization. Strong public services orientation and commitment. Demonstrated initiative, creativity, flexibility, and analytical skills. Excellent computer skills.
Preferred: Prior experience in document delivery, including knowledge of ILLiad, DOCLINE, or OCLC. Supervisory experience, including hiring, training, directing, and evaluating the work of staff.
SALARY AND BENEFITS
We invite you to discover the excitement, diversity, rewards and excellence of a career at Yale University. One of the country's great workplaces, Yale University offers exciting opportunities for meaningful accomplishment and true growth. Our benefits package is among the best anywhere, with a wide variety of insurance choices, liberal paid time off, fantastic family and educational benefits, a variety of retirement benefits, extensive recreational facilities, and much more. Applications consisting of a cover letter, resume, and the names of three professional references should be sent by creating an account and applying online at www.yale.edu/jobs for immediate consideration - the STARS req ID for this position is 11165BR. Please be sure to reference #11165BR in your cover letter. Review of applications will begin immediately and continue until position is filled.
BACKGROUND CHECK REQUIREMENTS
All external candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle and credit checks based on the position description and job requirements. All offers are contingent on successful completion of a background check. Please visit www.yale.edu/hronline/careers/screening/faqs.html for additional information on the background check requirements and process.
Yale University is an affirmative action/equal opportunity employer. Yale values diversity in its faculty, staff, and students and strongly encourages applications from women and members of underrepresented minority groups.
