Tuesday, April 06, 2010

METRO Workshop: Effective Reference, New York, NY

Join us at METRO on April 7th and improve the quality of all your reference encounters.
Instructor Marie Radford will present Effective Reference Encounters: Update on Achieving Service Excellence in Face-to-Face and Virtual Environments at METRO from 10:00 am to 1:00 pm.

Registration Fees: $60 members; $45 myMETRO; $80 non-members

To register, please visit http://bit.ly/bGROKu or contact Laura Forshay at lforshay@metro.org, 212-228-2320 ex. 10.

METRO is located at 57 East 11th Street, 4th Floor, New York, NY 10003